Response

Delta Wellbeing’s community response team are in the running for a prestigious national award.

The 24-hour response service has been shortlisted in the Best Initiative in Care Award at the sixth annual Caring UK Awards, which recognise excellence and achievement within the care sector across the UK.

The first of its kind to be registered with Care Inspectorate Wales, it is a unique and ground-breaking service that provides ‘emergency bridging’ to support patients in the community with domiciliary care and other needs, helping to avoid hospital admissions and enabling people to live independently for longer.

The team supports patients to return home from hospital by providing care for a short time until reablement or long-term providers are in place; and provides emergency social care support to families who are struggling to care for their loved ones whilst they await further assessments, increases in care provision, or just need additional support short-term.

Clients are provided with assistive technology, such as lifelines, so they have access to the 24/7 monitoring centre, and if there are any concerns, sudden deterioration or they hit crisis, the response team is dispatched immediately.

Staff are fully trained in first aid and basic life support, and can assist with all personal care needs, meal preparation and administration of medication, for example, as well as supporting with grocery shopping or providing a sit in service at short notice.

Delta Wellbeing is a Local Authority Trading Company, owned by Carmarthenshire County Council, and provides assistive technology and proactive monitoring to support older and vulnerable people to live more independently.

Carmarthenshire County Council’s Cabinet Member for Health and Social Services Cllr Jane Tremlett said: “A huge congratulations to Delta Wellbeing’s response team for being shortlisted in the Caring UK awards, a testament to all their hard work and commitment.

“Delta Wellbeing works closely and innovatively with the health board and social services to support residents’ needs at home until reablement or a long-term package of care is in place, helping to prevent unnecessary hospital admissions and making a huge difference to the quality of life of residents across Carmarthenshire.”

The awards are organised by Script Events in conjunction with leading care industry magazine Caring UK, with support from headline sponsor Virgin Money.

In each category up to seven finalists have been selected to go through to the next stage of the judging process.

The winners will be revealed at a glittering awards ceremony at The Athena in Leicester on Thursday, December 7 when the industry will gather to salute all that is great about the care sector.