A South Wales electrical company is starting 2024 with new team members and a customer-service focus.

Cardiff-based Assured Electricians (AES) has announced expansion of their service to meet increased demand, with three new hires, two more vans on the road and a new office.

The company supports both residential and commercial clients across Newport, Cardiff and the Vale of Glamorgan, providing a wide range of services for both residential and commercial clients.

With over two decades of experience, AES provides a range of electrical solutions including fuse board replacements, electrical testing, security system installations, house rewiring, and more.

Director, Jamie Parry, said:

“We decided to expand to meet increased demand for our premium electrical services in Cardiff, Newport and the Vale of Glamorgan as part of our commitment to delivering the highest standards of customer service.

“Investing in two offices is enabling us to deal with customer enquiries more promptly.  Many electricians won’t answer the phone because of the environments they work in – such as being on the road, in a dangerous or unsuitable location like an attic – or simply have poor signal.

“Our office team enables us to deliver top-class customer service to match the premium electrical services we deliver, and it confirms our commitment to reliability and putting our customer first, with additional electrical team members available to deliver same day/next day service where required.”

Already known for their reliable and skilled services, AES guarantee that all electrical work meets British standards. AES is committed to customer satisfaction and trust, providing efficient services for everything from minor repairs to large-scale electrical projects.

The range of services they offer includes:

  • Commercial and Domestic Services
  • Fuse Board Replacement
  • Electrical Testing
  • Security Systems
  • House/Office Rewiring
  • Electrical Fault Finding/Repair
  • Electric Cooker Installations
  • Electric Shower Installations
  • EV Car Charger Installations
  • Fire Alarm Installations
  • Extra Socket & Light Fitting Installations
  • Emergency Lighting
  • New Build Electrical Installations
  • Garden Electrics & Outdoor Lighting
  • PAT Testing

The company is registered with Checkatrade.com and approved by the NICEIC as domestic and commercial electrical contractors.

 

Many companies will use sub-contractors as they grow, but AES has a policy of only working with their own, directly employed electricians, which means they can ensure that all members of the team will work to the company’s high standards.  Jamie explains:

“We prefer to only employ our own uniformed engineers, so we can be confident in the training, experience and skills they have.  This therefore means we can be confident in the service we deliver to our customers.

 

The company has also invested in branding and uniforms, to deliver a high degree of customer confidence.  Jamie continues:

“In a time where homeowners, particularly elderly clients, have reason to be wary of who they let into their home, we believe branding is really important.  We took time to create a recognisable brand and all our staff wear uniforms with our logo on them.  We have also invested in branding on our vans, with very prominent graphic prints that are recognisable.

“This means that before our team members cross the threshold, clients can be certain that it is definitely Assured Electrical Solutions who are on their doorstep – and that one of our directly employed Electricians has the qualifications and experience to deliver first class electrical services.”

 

To learn more about AES, visit https://assuredelectricians.co.uk/ or call 029 2236 2053