(L-R) Sue Perkins, Gabe Masterson, Head of Business, Nathen Scott, Aftersales Manager, Matthew Barry, Sales Manager, Nicole Melillo Shaw, Managing Director at Volvo Car UK

A local car retailer is celebrating after being crowned the best in the region in a national awards ceremony.

The team at Mon Motors Volvo Cars Cardiff, on Hadfield Road, was awarded the prestigious Retailer of the Year 2023 accolade at Volvo Car UK’s Volvo Champions Awards.

The team received the award for consistently surpassing all targets, with Mon Motors Volvo Cars Cardiff’s team of experts being applauded for their commitment to ensuring an informative and premium experience for all customers. This focus on customer service and satisfaction has enabled the retailer to build a sterling local reputation despite a turbulent economic period.

Mon Motors Volvo Cars Cardiff was recognised for their outstanding performance in used car sales as well as achieving consistently high customer reviews from new and repeat customers. More than 100 checks ensure these Approved Used cars are not just safe but perform to the highest standards thanks to the latest Volvo parts and software.

The team was also praised for being dedicated to delivering the highest standards for the Volvo brand across the United Kingdom, and for having some of the highest customer and employee retention rates.

Gabe Masterson, Head of Business at Mon Motors Volvo Cars Cardiff, said: “We’re delighted to have been awarded Regional Retailer of the Year by Volvo Car UK.

“This award is a true testament to the dedication of our expert team members here at Mon Motors Volvo Cars Cardiff who work hard to provide a helpful and friendly experience which is tailored for each and every customer.

“We’re honoured to be representing Volvo and are already hard at work to maintain our title in 2024!”

For further information about Mon Motors Volvo Cars Cardiff please visit http://www.monmotors.com/volvo or call 02921 509800.