Cardiff car retailer named region’s champion

A local car retailer is celebrating after being crowned the best in the region in two categories at a national awards ceremony.

The team at Mon Motors Cardiff, on Cardiff Gate Business Park, was awarded the prestigious Ultra Group of the Year accolade at this year’s Volvo Car UK’s Volvo Champions Awards.

The team received the award for consistently surpassing all targets, with Mon Motors Cardiff’s team of experts being applauded for their commitment to ensuring an informative and premium experience for all customers. This focus on customer service and satisfaction has enabled the retailer to build a sterling local reputation despite a turbulent economic period.

The team was also praised for being dedicated to delivering the highest standards for the Volvo brand across the United Kingdom, and for having some of the highest customer and employee retention rates.

Adding to the retailer’s success, team member, Ankit Jain, was also named Volvo Champion 2024. Ankit was nominated by Gabe Masterson, Head of Business at Mon Motors Cardiff, for his incredible performance in sales and customer experience.

Gabe Masterson, Head of Business at Mon Motors Cardiff, said: “We’re delighted to have been awarded Ultra Retailer of the Year by Volvo Car UK and to have one of our own team members, Ankit Jain, named Volvo Champion for 2024.

“It’s a true testament to Ankit and the dedication of our expert team here at Mon Motors Cardiff who all work to provide a helpful and friendly experience for each and every customer.

“We’re honoured to be representing Volvo and are already hard at work to maintain our title next year!”