Consumer Expert: Businesses Could Lose Out With Overreliance On AI In Customer Service
A consumer expert has said businesses must put customers at the forefront of any plans to expand the use of...
AI
OpenAI Looks to Buy Google Chrome – What Does this Mean for Users?
Google's Chrome browser might be in for a shake-up, with recent issues opening the software up for potential purchase. Among...
Agentic AI: Five Myths & Why Business Leaders Need To Embrace It
A leading tech expert has urged business leaders to embrace Agentic AI - and outlined the biggest myths which surround...
de Novo Solutions Partners with Cohere to Transform Oracle Cloud Implementations with AI-Driven Service Delivery
LANGSTONE, South Wales — de Novo Solutions, a multi-award-winning Welsh technology company specialising in delivering personalised, data-driven digital experiences across...
Coleg y Cymoedd’s AI-Powered Student Recruitment Assistant Drives Record Enrolment Growth and £5.9M in Financial Gains
Welsh College pioneers UK’s first bilingual AI recruitment assistant, securing government funding for AI-driven learning innovations Cardiff, UK – 11...
Accountants’ professional judgement critical to success in the age of AI
The importance of professional judgement and critical thinking underlined as organisations work to adopt artificial intelligence Research from leading...
New Managing Director Appointed to AI-Powered Learning & Career Development Firm in Swansea
A Swansea-based company at the forefront of ethical AI-driven technology is set to transform apprenticeship delivery, workforce development, and recruitment across the UK. Yondur, an AI-powered...
Welsh Government: Wales at the forefront of UK drive to ‘turbocharge’ AI
The UK AI Opportunities Action Plan, aims to drive economic growth, support public services and use intelligent technology to improve people’s...
Cirrus Adds NICE CXone Mpower To Its Portfolio to Transform the UK Mid-Market CCaaS Landscape
Cirrus, the UK’s premier provider of contact centre solutions, has announced an exciting new partnership with NICE. The addition of...
Guide highlights the power of advanced technologies in audit, and the dangers of over-reliance on them
Playbook for auditors provides a roadmap for audit professionals as AI and other advanced technologies transform the sector - and...