Fresh concerns over digital driving licences

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The UK government is preparing to launch digital driving licences as part of its broader effort to modernise public services. While many are welcoming the shift as a move towards greater convenience, some are warning it could leave certain drivers behind.

Vehicle finance company CarMoney is urging motorists to start thinking about how the change might affect them. One major concern is the increasing reliance on smartphones. While many drivers already manage tasks like banking and shopping on their phones, there are concerns that those without regular access to smartphones or the confidence to use them might struggle. Older drivers and people living in rural areas with patchy mobile coverage are likely to face the biggest hurdles.

The new digital licences will be available through the GOV.UK Wallet and App, giving drivers access to their licence details directly from their phones. Supporters of the scheme say it will make everyday tasks, such as proving your identity or updating information, faster and more secure, reducing paperwork and wait times for government services.

However, the move has raised questions around data privacy and digital security. With more personal information moving online, many drivers will want reassurance that their data is protected. The government has promised robust security measures, including biometric authentication, to keep users’ information safe.

Importantly, the digital licence will be offered as an option, not a replacement. The traditional plastic card will still be valid, at least for now. Even so, Carmoney advises drivers to stay informed and think about how the shift might affect their ability to access essential services in the future.

Alastair Grier, CEO of CarMoney, commented:  “This is a big step forward for motoring in the UK, and it comes with clear benefits. But the rollout needs to be done carefully. There’s a real risk that people who aren’t as confident with digital tools could be left behind. Building public trust in new digital systems is going to take time.”

CarMoney has published a free guide to help motorists navigate the changes.

Backed by the Peter Vardy Group, CarMoney has also outlined ambitious growth plans to reach £730 million in annual vehicle finance by 2029. The target reflects growing confidence in its dealer-led, tech-enabled model. CarMoney offers access to more than 20 lenders and equips customers with real-time comparison tools, including soft search functionality that allows buyers to explore finance options without affecting their credit score.

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