pens and paints on table in a primary school class

The latest report from Care Inspectorate Wales (CIW) has found that a range of improvements have been introduced across Children’s Services at Bridgend County Borough Council.

Carried out following recommendations that were previously identified as part of a formal inspection in 2022, the check confirmed evidence of progress across all eleven of the improvement areas.

This includes significant improvements in both managerial oversight, and work designed to ensure that the voices of local children are sought, heard and recorded.

Other areas where improvements were confirmed include workforce recruitment and retention, staff support, supervision and training, the provision of information, advice and assistance, and ensuring that people consistently feel listened to and are treated with dignity and respect.

Staff who spoke to inspectors reported that they were well supported by managers, and improvements were also evident in arrangements for supervised contact between children and their families, compliance with statutory child protection and safeguarding responsibilities and learning from reviews and audits.

Inspectors noted the progress made to date and concluded that further improvements are needed in some areas, especially the recruitment of a permanent workforce and how the council works with partners in identifying and responding to exploitation.

Cllr Jane Gebbie, Deputy Leader and Cabinet Member for Social Services and Early Help, said: “This improvement check from Care Inspectorate Wales is highly encouraging, and demonstrates our ongoing commitment towards strengthening the overall effectiveness and resilience of our services for children.

“We will continue to work with CIW to introduce further improvements across the service, and to ensure that we promote and protect the well-being of children and families.”

To read the improvement check report in full, please visit

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