Moneypenny Unites Under One Brand as It Celebrates 25 Years of Excellence

Moneypenny, the world’s customer conversation expert, announces a significant milestone—25 years of delivering exceptional service. As part of this celebration, Moneypenny is uniting its US brands under one strong, internationally recognised name, reinforcing its commitment to a clear and dynamic future for both clients and its people.

For 25 years, Moneypenny has been a leader in delivering world-class communication solutions and over the past decade has strengthened its US presence through strategic acquisitions, including VoiceNation and Ninja Number (2020), Alphapage (2022), and Sunshine Communication Services and Choice Voice (2024), expanding its bilingual call management and virtual phone system offerings nationwide. Now, all these brands will operate under the Moneypenny name with delivery centers in Atlanta and Miami, reinforcing a unified and cohesive identity.

“As a company proudly headquartered in Wrexham, a city with a rich history and a growing international profile, Moneypenny shares the same spirit of resilience, ambition, and focus on our people. From its industrial heritage to its vibrant cultural scene, Wrexham is a place of innovation and growth. Just as Wrexham football has captured hearts across the US, Moneypenny continues to strengthen its transatlantic presence, bringing world-class customer conversations that unlock valuable opportunities for businesses across both sides of the pond,” said Jesper With-Fogstrup, Group CEO of Moneypenny. “Our international presence continues to grow, and this step ensures we maintain the same high standards, culture, and tone that define us worldwide.”

Richard Culberson, CEO of Moneypenny North America, echoed this sentiment: “Moneypenny has always been about innovation, technology, brilliant people and teamwork, and delivering outstanding service. By unifying our brand, we make it easier for businesses to see the full range of solutions we offer while also enhancing opportunities for our people. This transition underscores Moneypenny’s commitment to excellence, innovation, and a unified global strategy.”

To mark this special occasion, Moneypenny is having several unique celebrations, including a nostalgic trip back to when it all started – the 2000s – with a big party and plenty more surprises along the way. These events will serve as a tribute to Moneypenny’s remarkable history and the dedicated individuals who have contributed to its success over the years.
By embracing a unified brand, celebrating its rich history, and investing in its people and leading AI solutions, Moneypenny is paving the way for an even stronger future.