Fast-growing North Wales IT company, Highstream Solutions, has secured a major new contract with hotel specialists, The Robert Parker Collection (RPC Hotels Ltd).
The luxury hotel firm, which is headquartered in Oswestry, Shropshire, has a range of elegant boutique hotels based in a variety of locations across the UK, including Scotland, Northumbria and the Lake District.
Highstream Solutions is now providing day to day end-user support to the hotel group’s head office and executive team based in Shropshire, enabling employees to speak to a helpdesk specialist for IT service support issues.
The IT firm’s remit includes assisting with RPC’s company-wide migration to Office 365, allowing for remote working and shared documents to be more readily available across the group’s various sites.
Adam Reeves, CEO of The Robert Parker Collection, said:
“We’re delighted to be working with Highstream Solutions, and really value the helpful IT support and advice they give our team day to day, as well as the strategic support they’ve given with our migration over to the cloud.
“Our employees are spread across the country, so it’s key to have a modern, integrated IT system in place whereby we can update and use shared documents, access emails and work remotely.”
Paul Williams, Director of Highstream Solutions, said:
“The team at The Robert Parker Collection has been fantastic to work with so far, and we hope our relationship can continue to go from strength to strength.
“They know the value that modern IT infrastructure can bring to multi-site businesses like theirs and they’ve really embraced the technology and IT support services we offer. With the day to day support, we offer we really feel like we’ve become almost an extension of their team.”
Highstream Solutions offer IT solutions to small and medium businesses in the North West and North Wales, including cloud solutions, infrastructure and IT support.