Risc IT Solutions in Llandudno is one of Microsoft’s key UK partners for cloud services, employing 16 people at their innovative Church Walks complex.
Risc is looking to further reinforce their profile by investing in four technical consultants to complete Microsoft’s rigorous Gold standard in Business Productivity, an accreditation that will strengthen their position as a first-class provider of cloud and IT solutions.
Managing Director Jeremy Keane says the standard will build on their current Silver status, and act as a benchmark, giving current and prospective clients further confidence in Risc’s capability and credibility.
Jeremy says they are aiming to be the very best provider of cloud solutions to organisations with 50-500 workers across the UK.
“We have already demonstrated the strength of our technical capability and customer service in achieving silver,” he said.
“To get to that gold standard our technical consultants have to pass a series of exams – which is in progress – that will recognise their high levels of experience and skill.”
“It’s an exciting time for us as we continue to grow and build on our reputation as a leader in this field.”
He added: “Risc has an outstanding relationship with Microsoft and they have encouraged us to pursue gold, which will lead to more investment from them, notably increased access to their world-leading sales and marketing teams.”
“We also plan to invest in their Advanced Support for Partners programme in 2019, which will give us a much better level of access to the company’s technical expertise and more support for our customer base.”
Jon Costello, Alan Greenwood, Lewis Williams and Curtis Edwards are the four employees who face the challenge of passing the Microsoft exams, which will support their personal development as well as giving the company added prestige externally.
Business Development Director Mark Lawton says holding Microsoft Competencies and being a member of the Cloud Solution Provider Programme (CSP) since 2014 will give customers reassurance they are working with an organisation that has the expertise and reputation to meet their requirements.
The point was further proven by Phil Sorgen, Corporate Vice-President of the Worldwide Partner Group at Microsoft, who said: “The Cloud Solution Provider Programme puts our partners at the centre of the customer relationship. Risc have demonstrated dedication to helping our mutual customers successfully move to the cloud.”
Mark added: “Our relationship is very strong, we manage more than 15,000 end users, which puts us among the top 20 direct partners of Microsoft in the UK.
“We are moving upwards and that means taking on these exams, which are highly technical and the very highest standard.
“That’s the level we are aiming for as a company and what will set us apart from the rest of the market.”