Sancta Maria Hospital earns top marks in recent HIW inspection, reinforcing its commitment to patient care
Sancta Maria Hospital is pleased to announce its exceptional performance in a recent inspection, conducted by Healthcare Inspectorate Wales (HIW).
The inspection report (published on Thursday 26 September 2024) praised the Swansea hospital for its outstanding patient care, safe and effective environment, and positive workplace culture.
The recognition demonstrates the hospital team’s dedication to delivering high-quality private healthcare services in Swansea, Wales and throughout West Wales.
The HIW inspection highlighted the excellent patient experience at Sancta Maria Hospital, with patients consistently reporting high levels of satisfaction. They particularly noted the kindness, compassion, and professionalism of the team. The hospital’s cleanliness and maintenance were also commended, contributing to a welcoming atmosphere for patients and visitors. The hospital was recognised for its safe and effective care practices, including a strong focus on infection prevention and medication management; and its multidisciplinary approach ensures that each patient receives comprehensive and individualised treatment.
Sancta Maria Hospital is managed by the Healthcare Management Trust. Jude Hall, Hospital Director, said: “The report from HIW is a testament to the dedication and hard work of our entire team at Sancta Maria Hospital. We are committed to providing the highest standards of care. Our patients deserve nothing less than safe, effective and compassionate care, and we will continue to build on this success to maintain those standards.”
The HIW report also praised Sancta Maria’s management and leadership, highlighting the positive work environment and supportive culture fostered by our leadership team. The report highlighted staff’s satisfaction with the open and collaborative atmosphere, which contributes to the overall quality of care provided and there was also acknowledgement of the hospital’s effective auditing, recruitment, and training processes.