South Wales Firm Matrix Receives National Recognition for Excellence in Specialist Cleaning

Matrix Biohazard Services Ltd, a division of the South Wales based Matrix Group, has been nationally recognised by the Business Awards for Excellence in Specialist Cleaning, solidifying its position as one of the UK’s foremost providers of high risk, trauma informed cleaning services.

Operating around the clock, 365 days a year, Matrix is trusted by over 1,000 clients nationwide including multiple UK police forces, the Royal Navy, and Sexual Assault Referral Centres (SARCs), for its rapid, expert response to some of the most complex and emotionally sensitive cleaning environments in the country.

From crime scenes and custodial facilities to hoarding remediation and public health incidents, Matrix’s highly trained technicians provide critical services with compassion, discretion, and professionalism.

The award celebrates Matrix’s exceptional achievements, including 300% year-on-year growth, rigorous national deployment standards, and an unwavering commitment to public safety and dignity. In the past year alone, the company has responded to nearly 3,000 critical incidents across the UK.

“This recognition is a tribute to the resilience, professionalism, and heart of our entire team,” said Carol Apps, Managing Director of Matrix Biohazard Services Ltd. “Every day, we are trusted to walk into some of the most difficult situations people can face, and we do so with empathy, skill, and an unshakable commitment to making things better. It’s an honour to have that work acknowledged on a national scale.”

With this prestigious accolade, Matrix continues to raise the bar for excellence in specialist cleaning and reaffirm its mission to serve with integrity, speed, and care in every corner of the UK.

 

Image – Matrix Group