Lockdown Superstars Billy Uptons Butchers Scoop Customer Care Award

Swansea Market in South Wales, UK.

Swansea Market stalwarts, Billy Uptons Butchers, which made between 50 and 100 food deliveries per week at the height of lockdown has been recognised for caring for some of the most vulnerable and isolated people during the crisis.

The much-loved family business, that has been operating in the market for more than 30 years, worked throughout the lockdown period to ensure families and those in isolation were catered to.

And they have been given a Swansea BID (Business Improvement District) Extra Mile Award, for their efforts.

Alyson Adams, Billy Uptons’ co-owner, said: “We are very pleased to be given an Extra Mile Award from Swansea BID. We know from feedback we have received from our customers during this difficult time that our efforts have been appreciated. We have worked hard to keep our operations going during lockdown and to make sure people in and around Swansea have been well fed and safe. A number of businesses in Swansea Market have been working together during this time, so customers could have meat, dairy, fresh vegetables and baked good to their doorstep.

Andrew Douglas, Business Liaison Manager at Swansea BID, said:

“We have seen so many examples of Swansea BID Business pulling out all the stops for their customers and clients during lockdown, so it was very hard to choose an Extra Mile Winner. The lockdown has seen the business really pull together to offer incredible service and, of course, many have really had to think on their feet to change the way they operate in order to take on board a fast-changing situation. We commend all of our BID area businesses for this, and special thanks to Billy Upton for being such superstars. I would encourage shoppers to head back to the City Centre and to show their appreciation to our hard-working firms, and to enjoy what we have to offer in a safe and secure environment.”

Previous winners of the Extra Mile Award have been Bello Capelli, The Gamers’ Emporium, Chic & Elegant, Valley Mill, Juniper Place, and La Toscana (formerly The Bush Eaterie).